Communication and Implementation

Sustaining the Practice
E-Book
(224 Seiten)
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ISBN-13:
9781119254812
Einband:
E-Book
Seiten:
224
Autor:
Jack J. Phillips
Serie:
6, Measurement and Evaluation Series
eBook Typ:
Adobe Digital Editions
eBook Format:
E-Book
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:

Communication and Implementation
Communication and Implementation is the sixth of six books in theMeasurement and Evaluation Series from Pfeiffer. The proven ROIMethodology--developed by the ROI Institute--provides a practicalsystem for evaluation planning, data collection, data analysis, andreporting. All six books in the series offer the latest tools, mostcurrent research, and practical advice for measuring ROI in avariety of settings.

Communication and Implementation explores two important topics thatare vital to the ROI Methodology--reporting results and sustainingthe process. The authors show how to report results that willensure that the audience has the information needed so that theimprovement processes will be implemented successfully. The bookexplores the range of reporting methods, including face-to-facemeetings, brief reports, one-page summaries, routine communication,mass-audience techniques, and electronic communications. Theauthors offer suggestions for determining the best methods toemploy. In addition, Communication and Implementation containsinformation on how to keep the ROI process going for the long hauland how to make it a valued process for any organization.

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