Bullies, Tyrants, and Impossible People

How to Beat Them Without Joining Them
EPUB
(256 Seiten)
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ISBN-13:
9780307237187
Einband:
EPUB
Seiten:
256
Autor:
James M. Dale
eBook Typ:
Adobe Digital Editions
eBook Format:
EPUB
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:

The impossible people who make lifes journey so difficult are everywhereat the office, in restaurants, on airplanes, living next door, members of your own family. Theyre . . . your nothing is ever good enough boss the no price is ever low enough client the next-door neighbor who redefines the meaning of paranoia the matre d who looks through you as if you dont exist the father-in-law who you know is always thinking about how much better a life his Janey or Joey would have if only married to someone other than youRon Shapiro and Mark Jankowski give you a simple and highly effective 4-point plan for dealing with all of them and moreN.I.C.E. Their system shows you how to neutralize your emotions so you dont just react but act purposefully and wisely. It enables you to identify the type of bully, tyrant, or impossible person youre facingthe situationally difficult (something has happened that turns an otherwise reasonable person into a temporary terror); the strategically difficult (she has empirical evidence that being difficult is a strategy that gets results); or simply difficult (being difficult is his 24/7 M.O.). Then youll learn how to shape the outcome by controlling the encounter and, finally, how to get unstuck by exploring your options.Using colorful stories from all walks of life He called me the scum of the earth and it went downhill from there, First, lock all your vendors in a small room, and The boss from hellthe authors bring their lessons to life, from business life to family life.
The impossible people who make lifes journey so difficult are everywhereat the office, in restaurants, on airplanes, living next door, members of your own family. Theyre . . . your nothing is ever good enough boss the no price is ever low enough client the next-door neighbor who redefines the meaning of paranoia the matre d who looks through you as if you dont exist the father-in-law who you know is always thinking about how much better a life his Janey or Joey would have if only married to someone other than youRon Shapiro and Mark Jankowski give you a simple and highly effective 4-point plan for dealing with all of them and moreN.I.C.E. Their system shows you how to neutralize your emotions so you dont just react but act purposefully and wisely. It enables you to identify the type of bully, tyrant, or impossible person youre facingthe situationally difficult (something has happened that turns an otherwise reasonable person into a temporary terror); the strategically difficult (she has empirical evidence that being difficult is a strategy that gets results); or simply difficult (being difficult is his 24/7 M.O.). Then youll learn how to shape the outcome by controlling the encounter and, finally, how to get unstuck by exploring your options.Using colorful stories from all walks of life He called me the scum of the earth and it went downhill from there, First, lock all your vendors in a small room, and The boss from hellthe authors bring their lessons to life, from business life to family life.
The impossible people who make life's journey so difficult are everywhere—at the office, in restaurants, on airplanes, living next door, members of your own family. They're . . . • your "nothing is ever good enough” boss• the "no price is ever low enough” client• the next-door neighbor who redefines the meaning of paranoia• the maître d' who looks through you as if you don't exist• the father-in-law who you know is always thinking about how much better a life his Janey or Joey would have if only married to someone other than youRon Shapiro and Mark Jankowski give you a simple and highly effective 4-point plan for dealing with all of them and more—N.I.C.E. Their system shows you how to neutralize your emotions so you don't just react but act purposefully and wisely. It enables you to identify the type of bully, tyrant, or impossible person you're facing—the situationally difficult (something has happened that turns an otherwise reasonable person into a temporary terror); the strategically difficult (she has empirical evidence that being difficult is a strategy that gets results); or simply difficult (being difficult is his 24/7 M.O.). Then you'll learn how to shape the outcome by controlling the encounter and, finally, how to get "unstuck” by exploring your options.Using colorful stories from all walks of life— "He called me the scum of the earth and it went downhill from there,” "First, lock all your vendors in a small room,” and "The boss from hell”—the authors bring their lessons to life, from business life to family life.

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